Coronavirus - An update for our clients

Throughout the pandemic, STAR Vets has strived to make the clinic as safe as possible for our patients, owners and staff and will continue to do so as ‘freedom day’ is implemented.  In order to do this, from July 19th,nothing will change! Clients/pets will initially be seen outside and your pets will be taken inside to be examined by one of our Vets and then they will be returned to you and their findings and your pets ongoing treatment will be discussed.  The ONLY exception to this is if you have made the decision to say goodbye to your fur baby.  You will be allowed to support your little friend as they start their journey to Rainbow Bridge.  You will be able to come into the clinic, one at a time, to pay for consultations, drugs etc. but you will still need to wear a face mask (so please don’t throw them away yet!), be aware of social distancing and santanise your hands – our staff will continue to the wear face masks and/or visors.

We do understand that it will be frustrating that we still have these measures in place, but we feel strongly that we must continue to protect our family of staff and clients.  The STAR Vet Clinic has come so far in trying to minimise the impact of COVID and we are sure that you will understand that we need to continue to keep the clinic as safe as possible.  As you are all aware, we are a family run business, not a corporate, so we have limited staff resources, and we do not want to do anything that would jeopardise the health of our STAR team.

We will get back to normal eventually, but until the data shows us that COVID and all its variants are diminishing and all our staff are double vaccinated, we will keep restriction in place.  Please be assured however, that you that your pets will still receive the same high-quality standard of care as is our normal practice.

Thank you for understanding.

Emma and Nicky

(Directors)

 

 

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